Is Justice For All?

City Studies

Is Justice For All?

Education Rights for Families

Technical Assistance

Education Rights for Families

Weathering the Storm

Technical Assistance

Weathering the Storm

Stand Clear of the Rising Fares

Urban Investigations

Stand Clear of the Rising Fares

Soda Census

City Studies

Soda Census

Is Your Home Making You Sick?

Making Policy Public

Is Your Home Making You Sick?

Print Jwenn Yon ti Eklèsisman Sou Dwa Ou Genyen Parapò Ak Sèvis Piblik Ou Yo

A final termination notice. The heating bill that’s four times what it was last month. A summons to court to meet with Con Ed. In all of these situations, you have rights—and there are resources available to New Yorkers who struggle to pay their utility bills. These consumer rights and programs are especially important for low-income people across New York State, who often have to choose between paying their utility bills and basic necessities like rent, food, medication, and school supplies. But consumers are often unaware of the rights they have to keep their essential electric and gas service. 

That’s why CUP, Public Utility Law Project (PULP), and designer Hanna Kim teamed up to create Shine A Light On Your Utility Rights, the first guide to illustrate utility consumers’ rights in New York State. Simple text and visuals spell out practical steps you can take to tackle common utility problems, from being behind on your bills to dealing with a shutoff notice. At the center of the guide is a poster that helps people understand how to file complaints and access resources that can help them pay their bills.

You can get your English copy here, or your Spanish copy here.

What Do Incarcerated Parents Need to Know About ACS?

Technical Assistance

What Do Incarcerated Parents Need to Know About ACS?

Child Support?!

Making Policy Public

Child Support?!

Sign Up!

Public Access Design

Predatory Equity

Making Policy Public

Predatory Equity

Work Forced

Public Access Design

Work Forced

Safe Space?

City Studies

Safe Space?

Rent Regulation Rights - San Francisco Edition

Making Policy Public

Rent Regulation Rights - San Francisco Edition

From Shelter to Apartment

Making Policy Public

From Shelter to Apartment