What Is Zoning?

Envisioning Development

What Is Zoning?

Welcome to Health Care!

Making Policy Public

Welcome to Health Care!

Tenants' Rights to Repairs

Making Policy Public

Tenants' Rights to Repairs

Rent Regulation Rights - San Francisco Edition

Making Policy Public

Rent Regulation Rights - San Francisco Edition

The Water Underground

Urban Investigations

The Water Underground

Zoning It In...

Urban Investigations

Zoning It In...

Print Ilumine sus derechos de uso de servicios públicos

A final termination notice. The heating bill that’s four times what it was last month. A summons to court to meet with Con Ed. In all of these situations, you have rights—and there are resources available to New Yorkers who struggle to pay their utility bills. These consumer rights and programs are especially important for low-income people across New York State, who often have to choose between paying their utility bills and basic necessities like rent, food, medication, and school supplies. But consumers are often unaware of the rights they have to keep their essential electric and gas service. 

That’s why CUP, Public Utility Law Project (PULP), and designer Hanna Kim teamed up to create Shine A Light On Your Utility Rights, the first guide to illustrate utility consumers’ rights in New York State. Simple text and visuals spell out practical steps you can take to tackle common utility problems, from being behind on your bills to dealing with a shutoff notice. At the center of the guide is a poster that helps people understand how to file complaints and access resources that can help them pay their bills.

You can get your English copy here, and your Haitian Creole copy here.

What Up With DAT?

Technical Assistance

Scary, Ok With it, Good

City Studies

Scary, Ok With it, Good

Ready, Set, Apply!

Technical Assistance

Ready, Set, Apply!

What Is Zoning?

Envisioning Development

What Is Zoning?

Is Your Neighborhood Getting Too Expensive?

Technical Assistance

Is Your Neighborhood Getting Too Expensive?

It's Not Just in Our Heads

Urban Investigations

It's Not Just in Our Heads

ICEbreaker

City Studies

ICEbreaker

Ready, Set, Apply!

Technical Assistance

Ready, Set, Apply!