Share, Where?

Urban Investigations

Share, Where?

The Fresh Producers

Urban Investigations

The Fresh Producers

Hello, My Name is Minimum Wage

City Studies

Hello, My Name is Minimum Wage

Show Up

Public Access Design

Show Up

Pinned Down? Rise Up!

Making Policy Public

Pinned Down? Rise Up!

Print Shine A Light On Your Utility Rights

A final termination notice. The heating bill that’s four times what it was last month. A summons to court to meet with Con Ed. In all of these situations, you have rights—and there are resources available to New Yorkers who struggle to pay their utility bills. These consumer rights and programs are especially important for low-income people across New York State, who often have to choose between paying their utility bills and basic necessities like rent, food, medication, and school supplies. But consumers are often unaware of the rights they have to keep their essential electric and gas service. 

That’s why CUP, Public Utility Law Project (PULP), and designer Hanna Kim teamed up to create Shine A Light On Your Utility Rights, the first guide to illustrate utility consumers’ rights in New York State. Simple text and visuals spell out practical steps you can take to tackle common utility problems, from being behind on your bills to dealing with a shutoff notice. At the center of the guide is a poster that helps people understand how to file complaints and access resources that can help them pay their bills.

The Internet is Serious Business

Urban Investigations

The Internet is Serious Business

A Bet on Debt

City Studies

A Bet on Debt

The Water Underground

Urban Investigations

The Water Underground

What the Cell?

Urban Investigations

What the Cell?

Block Party

City Studies

Block Party

Stand Up to Clean Up!

Public Access Design

Stand Up to Clean Up!

Rumbo A Su Tarjeta Verde

Public Access Design

Rumbo A Su Tarjeta Verde

How Can I Improve My Park?

Making Policy Public

How Can I Improve My Park?