Figuring Out Health Insurance

Making Policy Public

Figuring Out Health Insurance

Air it Out

City Studies

Air it Out

What Is Zoning?

Envisioning Development

What Is Zoning?

Your Guide to Welfare in NYC

Making Policy Public

Your Guide to Welfare in NYC

Making the Grade

Urban Investigations

Making the Grade

Power Trip

Urban Investigations

Power Trip

Print Shine A Light On Your Utility Rights

A final termination notice. The heating bill that’s four times what it was last month. A summons to court to meet with Con Ed. In all of these situations, you have rights—and there are resources available to New Yorkers who struggle to pay their utility bills. These consumer rights and programs are especially important for low-income people across New York State, who often have to choose between paying their utility bills and basic necessities like rent, food, medication, and school supplies. But consumers are often unaware of the rights they have to keep their essential electric and gas service. 

That’s why CUP, Public Utility Law Project (PULP), and designer Hanna Kim teamed up to create Shine A Light On Your Utility Rights, the first guide to illustrate utility consumers’ rights in New York State. Simple text and visuals spell out practical steps you can take to tackle common utility problems, from being behind on your bills to dealing with a shutoff notice. At the center of the guide is a poster that helps people understand how to file complaints and access resources that can help them pay their bills.

Rent Regulation Rights - San Francisco Edition

Making Policy Public

Rent Regulation Rights - San Francisco Edition

Up Closed and Personal

Urban Investigations

Up Closed and Personal

What Is Zoning?

Envisioning Development

What Is Zoning?

Work Forced

Public Access Design

Work Forced

Rumbo A Su Tarjeta Verde

Public Access Design

What Is Affordable Housing?

Envisioning Development

What Is Affordable Housing?

Bail's Set... What's Next?

Public Access Design

Bail's Set... What's Next?

Engage to Change

Technical Assistance

Engage to Change