Dick & Rick: A Visual Primer for Social Impact Design

Technical Assistance

Dick & Rick: A Visual Primer for Social Impact Design

Keep Your Family's Home

Public Access Design

Keep Your Family's Home

Is Your Neighborhood Getting Too Expensive?

Technical Assistance

Is Your Neighborhood Getting Too Expensive?

Our Voice, Our Choice

Urban Investigations

Our Voice, Our Choice

What Is Zoning?

Envisioning Development

What Is Zoning?

Rumbo A Su Tarjeta Verde

Public Access Design

Rumbo A Su Tarjeta Verde

Print Shine A Light On Your Utility Rights

A final termination notice. The heating bill that’s four times what it was last month. A summons to court to meet with Con Ed. In all of these situations, you have rights—and there are resources available to New Yorkers who struggle to pay their utility bills. These consumer rights and programs are especially important for low-income people across New York State, who often have to choose between paying their utility bills and basic necessities like rent, food, medication, and school supplies. But consumers are often unaware of the rights they have to keep their essential electric and gas service. 

That’s why CUP, Public Utility Law Project (PULP), and designer Hanna Kim teamed up to create Shine A Light On Your Utility Rights, the first guide to illustrate utility consumers’ rights in New York State. Simple text and visuals spell out practical steps you can take to tackle common utility problems, from being behind on your bills to dealing with a shutoff notice. At the center of the guide is a poster that helps people understand how to file complaints and access resources that can help them pay their bills.

Is Justice For All?

City Studies

Is Justice For All?

Pass It On!

Making Policy Public

Pass It On!

We Own It

Making Policy Public

We Own It

What's in the water?

Making Policy Public

What's in the water?

Are You Ready for a Ruckus?

Urban Investigations

Are You Ready for a Ruckus?

Share, Where?

Urban Investigations

Share, Where?

Welcome to Health Care!

Making Policy Public

Welcome to Health Care!

Soda Census

City Studies

Soda Census