New School on the Block

City Studies

New School on the Block

Pay Up!

City Studies

Pay Up!

What Do Incarcerated Parents Need to Know About ACS?

Technical Assistance

What Do Incarcerated Parents Need to Know About ACS?

Don't Bank On It

Making Policy Public

Don't Bank On It

$ Breakdown

Urban Investigations

$ Breakdown

Is There A Pattern?

Urban Investigations

Is There A Pattern?

Print Shine A Light On Your Utility Rights

A final termination notice. The heating bill that’s four times what it was last month. A summons to court to meet with Con Ed. In all of these situations, you have rights—and there are resources available to New Yorkers who struggle to pay their utility bills. These consumer rights and programs are especially important for low-income people across New York State, who often have to choose between paying their utility bills and basic necessities like rent, food, medication, and school supplies. But consumers are often unaware of the rights they have to keep their essential electric and gas service. 

That’s why CUP, Public Utility Law Project (PULP), and designer Hanna Kim teamed up to create Shine A Light On Your Utility Rights, the first guide to illustrate utility consumers’ rights in New York State. Simple text and visuals spell out practical steps you can take to tackle common utility problems, from being behind on your bills to dealing with a shutoff notice. At the center of the guide is a poster that helps people understand how to file complaints and access resources that can help them pay their bills.

You can get your Spanish copy here.

Lunchroom Digest

City Studies

Lunchroom Digest

Blunt Conversations

Urban Investigations

Blunt Conversations

Figuring Out Health Insurance

Making Policy Public

Figuring Out Health Insurance

Immigrants & NY

Making Policy Public

Immigrants & NY

Pass It On!

Making Policy Public

Pass It On!

Bail's Set... What's Next?

Public Access Design

Bail's Set... What's Next?

What's in the Water?

Making Policy Public

What's in the Water?

What Do Incarcerated Parents Need to Know About ACS?

Technical Assistance

What Do Incarcerated Parents Need to Know About ACS?