Shine a Light on Your Utility Rights

Making Policy Public

Shine a Light on Your Utility Rights

Figuring Out Health Insurance

Making Policy Public

Figuring Out Health Insurance

Participatory Budgeting

Technical Assistance

Participatory Budgeting

Keep Your Family's Home

Public Access Design

Keep Your Family's Home

Figuring Out Health Insurance

Making Policy Public

Figuring Out Health Insurance

Print Mantenga el hogar de su familia

New York City Housing Authority (NYCHA) provides a vital affordable housing option for low-income families in NYC. But there are a lot of rules NYCHA tenants must follow if they want to stay in their homes. If a family member wants to move in or if the leaseholder passes away or moves out, families have to go through confusing processes to obtain permission from NYCHA to stay in their homes. There are multiple steps, documents, and short deadlines that families have to navigate alone, often for the first time, and without the help of a lawyer. 

CUP collaborated with the Housing Court Answers and designer Boyeon Choi to create Mantenga el hogar de su familia, a Spanish guide that breaks down the steps to get permission for a family member to move in and the process to keep the family home if the head of household passes away or moves out. The booklet shows a series of scenarios, and gives answers to questions tenants might have when interacting with the NYCHA Office, along with the precise deadlines for both processes so tenants know how and when to move forward. 

Power Trip

Urban Investigations

Power Trip

Soda Census

City Studies

Soda Census

What Options Doc?

Urban Investigations

What Options Doc?

Pay Dirt

City Studies

Pay Dirt

Carbon City

City Studies

Carbon City

Air it Out

City Studies

Air it Out

A Fair Chance

Making Policy Public

A Fair Chance

ICEbreaker

City Studies

ICEbreaker