Is Justice For All?

City Studies

Is Justice For All?

Rumbo A Su Tarjeta Verde

Public Access Design

Rumbo A Su Tarjeta Verde

Level Up

City Studies

Level Up

What's in the water?

Making Policy Public

What's in the water?

The Deciders

City Studies

The Deciders

Welcome to Health Care!

Making Policy Public

Welcome to Health Care!

Print Keep Your Family's Home

New York City Housing Authority (NYCHA) provides a vital affordable housing option for low-income families in NYC. But there are a lot of rules NYCHA tenants must follow if they want to stay in their homes. If a family member wants to move in or if the leaseholder passes away or moves out, families have to go through confusing processes to obtain permission from NYCHA to stay in their homes. There are multiple steps, documents, and short deadlines that families have to navigate alone, often for the first time, and without the help of a lawyer. 

CUP collaborated with the Housing Court Answers and designer Boyeon Choi to create Keep Your Family’s Home, a guide that breaks down the steps to get permission for a family member to move in and the process to keep the family home if the head of household passes away or moves out. The booklet shows a series of scenarios, and gives answers to questions tenants might have when interacting with the NYCHA Office, along with the precise deadlines for both processes so tenants know how and when to move forward. 

Welcome to Health Care!

Making Policy Public

Welcome to Health Care!

What Parents Need to Know

Technical Assistance

What Parents Need to Know

Know Your Lines

Making Policy Public

Know Your Lines

What's On Your Plate?

City Studies

What's On Your Plate?

The Wait

Urban Investigations

The Wait

Don't Get Iced

Public Access Design

Don't Get Iced

Engage to Change

Technical Assistance

Shine a Light on Your Utility Rights

Making Policy Public

Shine a Light on Your Utility Rights